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1 article tagged with "Customer Support".

Challenges I've Faced on the Service Desk

By Callie Lewis on Mon 24 July 2023 in Placement Blog

Challenges i've faced on the service desk at prospectsoft

Working in first-line support isn't always easy, and sometimes you have to make quick decisions in order to deliver first-rate service. Technical Services placement, Callie, explains the challenges she's faced while working on the Service Desk and how she deals with the complex problems that arise on the job.

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