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6 articles tagged with "Technical Services".

Challenges I've Faced on the Service Desk

By Callie Lewis on Mon 24 July 2023 in Placement Blog

Challenges i've faced on the service desk at prospectsoft

Working in first-line support isn't always easy, and sometimes you have to make quick decisions in order to deliver first-rate service. Technical Services placement, Callie, explains the challenges she's faced while working on the Service Desk and how she deals with the complex problems that arise on the job.

From Computer Science to Technical Services

By Luke Yaxley on Fri 11 November 2022

Nervous about the transition from university to the working world? Read about how our Technical Services placement, Luke, has adjusted to his new role and applied his university-taught skills to the Service Desk.

The Road to Becoming a Technical Services Pro

By Abigail Whitwham on Tue 19 April 2022 in Placement Blog

Abby, our brilliant Technical Services Placement, recalls her journey to becoming a Pro and some of the top tips she picked up along the way.

Working on the Service Desk at ProspectSoft

By Xander Blackburn on Thu 09 December 2021 in Placement Blog

From working through support tickets to solving complex customer issues, Xander gives us an insight into his experience on the Service Desk so far.

My First 5 Months as a Technical Services Placement

By Shiraz Siddiqui on Wed 31 March 2021 in Placement Blog

 My First 5 Months as a Tedhnical Services Placement

Hear from Shiraz to find out what it’s like to be part of our fast-moving Technical team!

My Experience as a Technical Services Placement So Far!

By Anna Stockdale-Wing on Thu 07 January 2021 in Placement Blog

Learn more about our fabulous Technical Services placement here at ProspectSoft!

By Issy Parry on Fri 24 May 2024
By Harry Price on Fri 10 May 2024
By Issy Parry on Tue 30 April 2024
By Yamin Choudhury on Thu 18 April 2024
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